Setting up a POP email account in Apple Mail

To setup a mail box using POP3 within Mac Mail on OSX please follow the instructions below. The instruction are for Mail Version 9.3. Note that different versions of Apple Mail may vary slightly.

  1. Open Apple Mail and select Mail > Preferences from the menu bar.
  2. A new window will open. Select the Accounts tab and then click the ‘+’ button on the bottom left of the window.
  3. You’€™ll then be prompted to ‘Choose a Mail account provider’.
  4. Select ‘Other Mail Account’. This will load the ‘Add a Mail account’ Screen.
  5. Enter the following details:

Full Name: <Your Name>
Email Address: <Your Email Address/Mail Box Name>
Password: <Your supplied Mail Box Password>

  1. Then click ‘Sign in’
  2. Apple Mail will then try to automatically configure the mailbox before displaying: ‘Unable to verify account name or password’.
  3. You might need to fill in the Mail Server Field as shown below.

Incoming Mail Server: <>
Outgoing Mail Server: <>

  1. Click the ‘Sign In’ button to continue.
  2. Apple Mail will then try to connect to the incoming mail server using SSL (secure connection).
  3. Our mail servers aren’t configured to accept SSL connections from any name as we use a Shared Mail Server, so at this point, you’€™re likely to encounter a warning that the certificate cannot be verified.
  4. Just click ‘Connect’ past this warning to continue.
  5. Once you’ve entered this information, click ‘Create’.
  6. You should then be returned to the accounts screen containing your newly created account in the left hand bar.
  7. Select the account, click the ‘Advanced’ tab, then untick the ‘Use SSL’ box.
  1. Return to the ‘Account Information’ tab and click the ‘Outgoing Mail Server’ drop-down menu, then click ‘Edit SMTP Server List’ .
  2. Click the ‘Advanced’ tab on the window that appears, click ‘Use custom port:’, setting the port number as 587, then untick the ‘Use SSL’ box here too and click ‘OK’.
  3. Close the Mail preferences window. You should at this point be prompted to save the changes you’ve made to the account.
  4. Just click ‘Save’, and you’re all set!
  5. That will be everything – just close the Accounts window and you should now be able to send and receive email from that account.

If your email is still not functioning correctly, please double check your settings. If you have another email address to use, you are welcome to email for help.